Double-digit sales growth, fill rate increased +30 ppts

Global skincare leader NAOS was spending hours every week resolving tickets with Amazon as they worked to expand their Canadian footprint. The slow processes delayed new product launches. The delays hurt their brand awareness, consumer experience and perpetuated fulfillment issues that damaged sales & market share.

NAOS used Profitero Autopilot to automate the manual, time-intensive tasks.

With Autopilot, NAOS was able to:

• Increase fill rate and consumer satisfaction by updating product information to resume orders and resolve OOS issues
• Increase speed to market by addressing Amazon’s PDP requirements more quickly and more proactively
• Automatically detect and correct suppressed or at-risk ASINs, saving hours and recovering sales