Powering your performance with eCommerce analytics

In eCommerce there is a wealth of choice in terms of actions one can take, but being a small team we need to act with a scarcity mindset when it comes to time. Profitero's intuitive platform enables us to prioritize the areas we should focus on in order to maximize our online performance, helping to improve the ROI of our online business.

eCommerce is a key channel for us and Amazon is clearly an important retailer to win with, now and in the future, as the channel grows at pace. Profitero not only gives us the ability to monitor category dynamics and to easily track our sales and share on Amazon against our competitors, but crucially it enables us to connect the drivers behind our online sales performance. We had no visibility into this level of actionable insight before using Profitero.

Excellence in digital is essential for our performance. Getting the eCommerce basics right is key for our brands' integrity and essential for visibility and conversion. Profitero provides us with clear status on defined KPI's and drives actionable insights on how to improve performance - such as availability and brand equity of our products - supporting sales development both online and in-store.

Profitero has been crucial in helping Ritter Sport understand the significance of impulse shopping in an increasing online world. Their daily self service insights, coupled with deep-dive analyst support, have shown us what actions we need to prioritize in order to win within the online confectionery category.

Understanding our sales and share performance with a retailer as significant as Amazon is critically important to our growth. We chose Profitero because of its unique ability to not only tell us what's happening with our sales, but why it's happening - and what specific actions will grow sales faster.

Califia Farms needed to develop a robust view of the global eCommerce landscape, and to understand the US opportunity specifically. We selected Profitero's Digital Shelf 360 platform for its comprehensive perspective of the market, as well as its clear and measurable KPIs to help us monitor and accelerate our performance online. We believed that the combination of metrics and scoring, organized against a holistic view of the marketplace, would give us the essential insights we need to take action, deliver results, and quantify the impact of our eCommerce performance.

I use Profitero in my daily work in product category management to gain an overall view of market prices. Profitero’s price monitoring tool offers reliable price data that I can use in various ways when developing our product categories and analyzing prices.

Over the last three years, Profitero has consistently delivered against my core criteria of pricing data accuracy, responsiveness and value for money. I’m delighted to agree a multi-year contract extension with Profitero as we continue our mission to deliver the best possible value to our shoppers.

What really set Profitero apart in the industry was their ability to deliver complete product assortment matching across thousands of SKUs, reliably and quickly, coupled with a flexible and user-friendly interface.

From the first contact with Profitero, they quickly understood the data feeds that we required. The initial test files were received within a week and after reviewing the test files, it was clear that Profitero knew what they were doing.

Profitero achieved the highest accuracy in product matching, particularly amongst own-brand products which are the most challenging to match with confidence given all the degrees of variation possible.