2025 COMMERCE INNOVATORS FORUM

Connect.

Innovate.

Elevate.

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About the event

Change isn’t just constant in today's commerce landscape — it’s accelerating. From economic uncertainty to the rise of retail media and AI, the rules of digital commerce are being rewritten in real time.

Commerce Innovators Forum unpacked the most urgent challenges that today’s brands are facing. Click below to access the recordings.

"The Commerce Innovators Forum was packed with practical insight and future-focused energy! This wasn’t just another eCommerce event — it was a deep dive into how we transform retail in retail terms."

— Marta Bukala, Head of Digital UK&I, Bayer

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Sessions

session 1
The Digitally Influenced Shopper

Brand new Profitero+ research uncovers how economic and digital pressures are reshaping today's shopper journey.

Andrew Pearl

VP Industry Insights,

Profitero+

session 2
Volatility is the New Norm — A Fireside Chat with Amazon Expert Martin Heubel

In this Q&A session, we tackle some of the most pressing challenges facing Amazon vendors — from navigating tough negotiations to managing price increases amid economic uncertainty.

Martin Heubel

Strategy & Amazon Consultant,

Consulterce

Andrew Pearl

VP Industry Insights,

Profitero+

session 3
Dashboards Don’t Drive Change, People Do: How Philips is Driving Innovation and eCommerce Excellence to Deliver Long-Term Growth

Learn how Philips is building and executing a best-in-class global eCommerce capability.

Laura Briggs

Head of eCommerce Excellence — Personal Health Global,

Philips

session 4
Optimising the Content Loop

Discover how BIC is leveraging Content Optimizer by Profitero+ to drive content effectiveness.

Liam Bishop

eCommerce Sales Manager,

BIC

Jamie Lee-Smith

Solutions Consultant,

Profitero+

session 5
Building a Connected Retail Media Strategy

This final panel session will explore how retailers and brands can work together to create a seamless shopper experience.

Katrina Smart

VP Digital Commerce Europe

Mars United

Florian Clemens

Director Strategy, Proposition & Measurement

Tesco Media

Kassy Dignam

Global Media Lead

Perrigo

Andrew Pearl

VP Industry Insights

Profitero+

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