The 2021 eCommerce Organizational Benchmark Report


eCommerce is soaring to new heights in 2021. But if you look inside the walls of most brands and manufacturers, it still feels like 2019. This report highlights Executive Summary findings for our benchmark study. These are the key points we found most interesting and actionable for the industry, ranging from eCommerce maturity to leadership strategies. 

To see how you compare against brands that took our survey, take our eCommerce Readiness self assessment here. 

2021 ecommerce organizational benchmark report