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Careers

As the leading global provider of eCommerce performance analytics to some of the world’s largest consumer brands, we’re passionate about helping businesses drive their eCommerce performance and succeed in the online channel. But it takes more than smarts to do that. It takes the right people. Perhaps you’re one of them.

See if you fit into our ambitious growth plans, and whether you’re one of the world-class candidates who joins our rapidly-expanding team. Please send your resume to jobs@profitero.com if you’re interested in one of our open positions.

United States

Analyst / Senior Analyst

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. If you love data, technology and eCommerce, Profitero may be a great next step in your career!

Role & responsibilities:

The Analyst, Strategy & Insight will play a critical role in the analysis, interpretation, and presentation of insight derived from data generated by Profitero’s software.

Reporting to the VP, Customer Engagement, the Analyst will be instrumental in directly supporting Profitero customers’ success by producing tailored, actionable insight.

Additionally, the Analyst will produce analysis and insight for distribution in Profitero white papers, blog posts, infographics and presentations.

Responsibilities include:

  • Playing a key role in the client experience for assigned clients
  • Producing high-quality analytic deliverables on deadline
  • Synthesizing and interpreting data and drawing clear conclusions
  • Presenting analysis and insight by teleconference and in person
  • Documenting user/client feedback for product & service enhancements

Key requirements & desired skills:

The ideal candidate will possess:

  • A bachelor’s degree
  • 2+ years of increasing responsibility in an analytics-intensive market research, consulting, eCommerce, retail, manufacturing or similar role
  • Exceptional technical mastery of Excel and PowerPoint
  • Experience with eCommerce a strong plus
  • Experience with Python, R, Tableau or other data science or data visualization platforms a strong plus

How to apply:

Qualified candidates should submit a cover letter and resume to john.phillips@profitero.com

Business Development Representative

Location: Boston, MA

Description:

Profitero is on the forefront of the eCommerce revolution, providing brands with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster.

As a Business Development Representative (BDR) with Profitero, you will be responsible for developing and qualifying potential new customers of our solution — as well as agency partners — through outbound email and calling campaigns. In this, role you will work very closely with the marketing team and sales reps, who will equip you with the tools, analytics and coaching you’ll need to be successful. 

This is a critical sales position that will have direct impact to generating sales pipeline and contributing to the revenue of Profitero. It requires an individual who is extremely motivated, has excellent written communication skills, is charismatic over the phone, and detail oriented. If you have a competitive nature, some sales experience, and you’re looking to build a career in technology sales this would be a great opportunity for you.

Responsibilities:

  • Prospecting into targeted accounts and agencies we want to partner with. This includes: identifying key decision makers and influencers, qualifying prospects for interest level, conduct e-mail campaigns to drive calling campaigns, scheduling appointments for sales team and driving attendance to trade shows & webinars.
  • High volume of calling, networking, and emailing to build and maintain a lead development pipeline
  • Articulate Profitero’s value proposition to target company, agency influencers and decision makers to determine level of interest
  • Learn and demonstrate the ability to clearly articulate capabilities and advantages to prospective buyers
  • Use several technology applications to create efficiencies, including SalesForce.com for lead/contact management, LinkedIn and zoominfo.com for prospect list development, and groove.com for email campaigns

Experience

  • BA/BS degree required — strong academic track record & extracurricular activities a plus
  • 1+ year of sales experience or an aptitude for sales
  • Excellent communication skills
  • Strong organizational skills with the ability to multitask and prioritize
  • Be comfortable making phone calls in an open and positive environment 
  • Ability to think quickly on your feet and overcome objections
  • Strong computer skills 

Business Development is a starting point for a career in technology sales. An internal promotion path to Account Executive will be defined as we grow. This role is your chance to get in on the ground floor of a company with an executive team familiar with the growth and success necessary to accelerate careers.

Salary & benefits:

  • Competitive base salary
  • Quarterly bonus on achieving and exceeding targets
  • Equity-based package
  • Incredible amenities, including free gym, onsite coffee barista and free beer, wine & cider Weds-Friday (after work)
  • Last but not least, free lunches every day!

Contact:

mike@profitero.com.

Customer Deployment Manager

Location: Boston

Overview: 

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, professional people to fuel our momentum and help us grow even faster.

Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Deployment Manager you will be the technical lead for our customers and primary goal is to ensure our customers achieve their goals with our software. The ideal candidate will have experience implementing and supporting SaaS solutions for customers. Working in a fast-paced company, you’ll need the ability to learn quickly and have the self-motivation and determination it takes to succeed in a rapidly evolving market. 

Roles & responsibilities:

  • Manage client setup and implementation for new and expansion of existing clients, including input gathering, requirements specification, and timeline communication to clients and internal delivery managers
  • Ensure planning is completed as per agreed deadlines and implementation timelines are communicated to clients and internal stakeholders
  • Serve as point-person across internal teams (Sales, Support, Strategy & Insight, Delivery) on technical related questions and issues from Customers
  • Validate accuracy of customer accounts and ensure existing quality checks are followed
  • Lead internal status reviews and clearly document assignments, and deadlines
  • Recommend and introduce process improvements

Qualifications & essential skills:

  • Working knowledge of project and change management
  • Self-motivated, accountable and committed with well-developed decision making skills
  • Strong customer orientation, ability to manage complex and conflicting requirements
  • Strong communication and interpersonal skills
  • Strong organizational and prioritization skills
  • Have the ability and desire to deeply understand and apply technological solutions to business problems
  • Experience supporting and implementing technology solution a strong plus

Company benefits: 

Profitero is a company that cares about its employees. As a company we feel that as our employees are always going the extra mile, so should we.

That’s why we offer fantastic benefit packages to all our employees, including:

  • Health insurance (100% paid by Profitero)
  • Dental & vision insurance (100% paid by Profitero)
  • 401K plan
  • Free lunch (everyday!)
  • Unlimited PTO
  • Commuter benefits
  • Free on-site amenities including office snacks, a gym, coffee barista, beer & wine

How to apply:

Qualified candidates should submit a cover letter and resume to dana@profitero.com

Customer Support Manager

Location: Boston

Description:

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Manager you will be working with Profitero customers to help them with product questions and ensure their success with Profitero. You will play a critical role in the company and will have the ability to accelerate your career. Working in a fast paced company, you’ll need the ability to learn quickly and have the self-motivation and determination it takes to succeed in a rapidly evolving market.

Responsibilities:

  • Become a product expert on Profitero’s eCommerce analytics platform
  • Work with Account Management, Insights, and Technology team to ensure customer success
  • Diagnose and resolve technical challenges our customers have
  • Provide clear and prompt communication with customer through support calls and emails
  • Help customers organize and code their data in our Product
  • Track support issue progress in our help desk system
  • Assessing data for completeness, integrity, and accuracy

Qualification and skills:

  • 2+ years of technical support or client service experience
  • Passion for solving problems and taking action
  • Prior experience technology / software company a plus

Benefits:

  • Stock options
  • 100% company-paid medical, dental and disability
  • 401k retirement plan
  • Unlimited paid time off
  • Free lunches every day

How to apply:

Qualified candidates should submit a cover letter and resume to matt@profitero.com.

Director, Product Management

Location: Boston

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them optimize their sales & profitability on Amazon, Walmart.com and other leading eCommerce sites. If you love data, technology and eCommerce, Profitero may be a great next step in your career!
 
We are looking for a Director of Product Management with strong interests and experience in enterprise B2B applications that feature data, analytics, & insights. You will drive and be responsible for driving the vision and adoption of the Profitero solution for brands and retailers.
 

Responsibilities:

  • Define and evolve the picture of success for one or more key areas of the Profitero platform
  • Work in a cross functional and collaborative role spanning product, design, development, QA, marketing, sales and support as well as our business partners
  • Collaborate across the PM and Engineering organization to help drive buy-in and agreement on the product
  • Engage in frequent conversations with customers both onsite and in customer offices to understand their needs, listen to their feedback, and determine the usability of the product which will influence the product roadmap and feature design
  • Manage a team of Product Owners / Product Managers to drive successful backlog creation and execution

Key skills:

  • 6-8 years of Product Management experience
  • Prior experience executing a vision from start to finish
  • Extreme detail orientation, and an obsession for consistency
  • Reasonable understanding of underlying technical issues
  • Direct experience with large data sets and analytics a plus!

Personal qualities:

  • Dynamic, highly articulate and enthusiastic
  • Self-motivated with a positive ‘can do’ attitude
  • Ability to effectively work under tight deadlines
  • Ability to thrive in a fast paced environment — both autonomously and as part of a global team
  • Ability to communicate with and manage multiple stakeholders efficiently

Compensation:

We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.
  • Competitive salary
  • Share options
  • Health and Dental company plan insurance

How to apply:

Qualified candidates should submit a cover letter and resume to jnahmias@profitero.com.

Manager, Industry & Event Marketing

Location: Boston

Reports to Director, Global Demand Gen

Description

Profitero is on the forefront of the eCommerce revolution, providing brands with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites.

We’re more than doubling our eCommerce business every year and looking for a creative and strategic-minded Industry & Event Marketing Manager to help us grow even faster. In this role, you will be responsible for developing and executing Profitero’s event and industry partner marketing strategy to help drive awareness and demand for our solutions.

To succeed, you will have to be more than just a good planner — you’re going to need to become an expert in the eCommerce space so you can ensure our brand is investing the right amount of energy, in the right places and putting forward the right content to win. 

Job responsibilities:

  • Research and be aware of all of the industry events attended by our potential buyers and influencers and strategically prioritize which to sponsor, attend and speak at
  • Devise and execute all creative elements for events (trade booths, give-aways, collateral) and manage all logistical details for event support 
  • Proactively pitch Profitero’s industry experts to speak at relevant events and help ensure the content being presented is relevant and compelling for audiences
  • Travel to attend events, representing the company  
  • Efficiently manage an events budget 
  • Develop well-thought-out and comprehensive promotion plans to ensure Profitero events are well attended and sales meetings are secured in advance  
  • Track the ROI and effectiveness of events using SalesForce.com 
  • Develop and nurture partnerships and relationships with industry and professional organizations in the eCommerce market 
  • Co-develop webinars and other joint marketing efforts with complementary solutions and partners in the eCommerce landscape
  • Coordinate logistics and best practices for Profitero’s virtual events (virtual conferences & webinars) — continually seek to make our virtual events more engaging and interactive 

Experience & skills:

  • 3-5 years experience in a B2B Marketing Communications, Events or Partner Marketing Role 
  • Demonstrated excellent copywriting and PowerPoint skills (work samples are required)
  • Experience building strategic, well thought out event strategies 
  • History of working successfully with sales teams

Additional experience (a plus, but not required):

  • Knowledge / experience marketing to eCommerce decision makers and buyers within CPG or non-CPG industries (electronics, apparel, toys, etc.)
  • Speaking experience
  • Familiarity with marketing automation and CRM tools (Marketo & SalesForce.com)
  • Experience with virtual event and conference technology  

Benefits

  • Free lunches every day 
  • Stock options
  • 100% company-paid medical, dental and disability
  • 401k retirement plan
  • Unlimited paid time off

How to apply:

Qualified candidates should submit a cover letter and resume to david@profitero.com.

UX/UI Designer

Location: Boston

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them optimize their sales & profitability on Amazon, Walmart.com and other leading eCommerce sites. If you love data, technology and eCommerce, Profitero may be a great next step in your career!
 
We are looking for a UX/UI Designer with strong interests and experience in the design of interfaces for enterprise B2B applications that feature data, analytics, & insights. You will drive, and be responsible for, the workflow, interface, design and usability of the Profitero solution for brands and retailers.
 
Responsibilities:
  • Lead interface design and usability for the Profitero solution as a part of a multi-disciplinary senior product development group
  • Design user workflows, application navigation, and visualizations for representing data
  • Participate in feedback interviews with clients to improve usability or “speed to insights” in the Profitero application
  • Be on the cutting edge of interaction design trends for business applications and leverage them in the Profitero interface design

Key skills:

  • Excellent visual design skill and a proven track record of designing usable interaction and interfaces for Web applications
  • Thorough understanding of user-centered design principles
  • Extreme detail orientation, and an obsession for consistency
  • High proficiency in industry standard wire-framing and mock-up tools
  • Reasonable understanding of underlying technical issues
  • UI development experience and the ability to code UI prototypes in HTML would be an advantage, but not necessary for this role

Personal qualities:

  • Dynamic, highly articulate and enthusiastic
  • Self-motivated with a positive ‘can do’ attitude
  • Ability to effectively work under tight deadlines
  • Ability to thrive in a fast paced environment — both autonomously and as part of a global team
  • Ability to communicate with and manage multiple stakeholders efficiently

Compensation:

We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.
  • Competitive salary
  • Share options
  • Health and Dental company plan insurance

How to apply:

Qualified candidates should submit a cover letter and resume to jnahmias@profitero.com.

Europe & Asia

Sales Manager, EMEA

About Profitero

Profitero is the leading global provider of eCommerce intelligence for global brands and retailers. Profitero provides global manufacturers with critical eCommerce insights, helping to enhance their online sales and market positioning.

We deliver key online metrics, including pricing, product content quality, search ranking, share of online shelf and promotions, in any country and from any online or multichannel retailer. We currently collect online insights from 450 million product pages at more than 8,000 online
retailers in over 50 countries worldwide every day.

With price conscious shoppers showing lower store loyal and having the ability to pick and choose where they shop with relative ease, the need for brands and retailers to have rapid, reliable insights to ensure they win in both the digital and traditional store has never been greater — nor has the demand for our services!

To capitalize on this demand which is forecast to continue, we are looking for sales managers in the UK to drive our continued growth. These roles will play a pivotal part in the continued success of our business.

Position location: Maidenhead, U.K.

Profile:

The ideal candidate will have experience of exceeding targets in an FMCG and / or technology-based sales environment. Working in a fast paced company they will have the ability to learn quickly and have the self-motivation and determination it takes to succeed in a rapidly evolving environment.

Ability to manage the sales process from start to finish is critical and this will include working effectively with
internal stakeholders such as Marketing and Strategy & Insights to ensure we offer solutions which deliver against our clients’ needs.

Responsibilities:

  • Build a pipeline of opportunities across an allocated portfolio of FMCG and CPG manufacturers
    across the EMEA region
  • Deliver against quarterly sales targets by closing contracts with deal size ranging from entry to multi-country enterprise level
  • Developing a high level of expertise of Profitero’s industry, product offerings, competitive landscape
    and understanding of associated technologies and how they solve customer’s business issues
  • Profiling and researching target accounts in assigned territories, utilizing methods and tools such as LinkedIn, SalesForce and others
  • Working closely with our Business Development Reps and Marketing team to effectively manage in-bound opportunities
  • Arranging conference and online calls, product demos and face-to-face meetings to demonstrate
    solution benefits & capabilities to key decision makers
  • Preparing and managing sales pipeline and opportunities in SalesForce.com
  • Negotiating pricing of contracts and closing deals

Qualified candidates will possess:

  • 3+ years of direct sales experience with proven track record of exceeding targets
  • The ability to effectively engage with prospects at all levels up to board
  • Excellent consultative sales skills, with a clear focus on building an understanding of client needs
  • Excellent communication (written and oral) and active listening skills
  • Must speak and write in English fluently
  • Outstanding organizational skills and ability to multitask to prioritize and manage workflow
  • Strong attention to detail and ability to effectively engage with prospective clients
  • Solid account qualification skills; Self-starter approach to researching target accounts and gathering contacts
  • A positive and enthusiastic outlook toward the attainment of sales and marketing goals
  • Focused drive to exceed expectations

In additional, the following will be an advantage:

  • Business-level German language skills
  • Previous experience selling tech solutions to brands & manufacturers
  • Understanding of, and contacts within, the FMCG sector
  • Experience working with Salesforce CRM

Compensation:

We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

Company benefits:

Profitero is a company that cares about its employees. As a company we feel that as our employees are always going the extra mile, and so should we.

That’s why we offer fantastic benefit packages to all our employees:

  • Employee Healthcare Plan (option to add additional family members)
  • Dental care plan
  • Eye care scheme
  • 24-hour online GP service
  • Company pension scheme
  • Free lunch
  • Tax-free childcare scheme
  • Cycle to work scheme
  • 25 days holiday plus bank holidays
  • Gym membership at 50% off
  • Frequent social events
  • Employee referral program
  • Personal employee development plan 
  • Profitero Hero scheme 
  • Flexible working hours

How to apply:

Qualified candidates should submit a cover letter and resume to ukrecruitment@profitero.com.

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