At Profitero, we’re on a mission. As the leading global provider of eCommerce analytics to some of the world’s largest consumer brands and retailers, we’re passionate about helping businesses drive their eCommerce performance and succeed in the online channel. But it takes more than smarts to do that. It takes the right people. Perhaps you’re one of them.

See if you fit into our ambitious growth plans, and whether you’re one of the world-class candidates who joins our rapidly-expanding team. Please send your resume to jobs@profitero.com if you’re interested in one of our open positions.

Open Positions

Account Manager

Account Manager 

Location 

Boston, MA (preferred) or San Diego, CA

Job Description

Reporting to the VP of North America Sales, the Account Manager will be part of a dynamic team that is selling the world’s premier eCommerce analytics solution. Profitero actively tracks more than 450 million products across 5,000 retailer websites daily.

The Account Manager will be responsible for selected existing Profitero customers, with the goal to renew, up-sell, and provide first line technical support of Profitero’s SaaS-based Digital Shelf and Sales & Share estimation solutions. Ideal candidates will have the ability to consult with customers, renew/grow accounts, and perform product demonstrations/training in easily understood terms, while developing strong relationships with their assigned customers.

Responsibilities 

Responsibilities include but are not limited to:

  • Achieving annual assigned sales target 
  • Building an up-sell/renewal strategy for each account
  • Providing first line support and conducting trainings, demonstrations, face-to-face meetings – to be the “quarterback” for the account
  • Having the ability to confidently demonstrate the products and its value
  • Keeping in touch and building relationships with key contacts at assigned accounts
  • Accurate and consistent logging of sales/support activity
  • Providing prospects with formal proposals
  • Working with Profitero partners to help grow business 
  • Ensuring data accuracy in customer accounts 

Experience 

  • 5+ years of relevant account management experience with proven track record
  • 2+ experience with supporting a SaaS based solution on the technical side
  • Must demonstrate excellent communication (written and oral) and active listening skills
  • Outstanding organizational skills and ability to multitask to effectively prioritize and manage workflow
  • Strong attention to detail and analytical capabilities as well as interpersonal skills
  • Strong competitive drive & goal driven-should have strong desire to exceed expectations 
  • A proven track record of, consistent quota attainment or overachievement
  • Self-starter and highly motivated; ability to quickly “think on your feet”

Salary 

  • Highly competitive base plus very lucrative commission plan, including health, dental, 401k etc.
  • Base salary will depend upon experience level.
  • Qualified candidates should submit a cover letter and resume to jobs@profitero.com 

 

Analyst, Strategy & Insight EMEA

Analyst, Strategy & Insight EMEA

Role & Responsibilities

The Analyst, Strategy & Insight EMEA will play a critical role in the analysis, interpretation, and presentation of insight derived from data generated by Profitero’s software. 

Reporting to the Director of Strategy & Insight EMEA, the Insights Analyst will be instrumental in directly supporting Profitero’s European customers’ success by producing tailored, actionable insight. Additionally, the Analyst will produce analysis and insight for distribution in Profitero white papers, blog posts, infographics, and presentations. 

Responsibilities include:

  • Liasing with technical teams to assure data accuracy and quality
  • Querying data to support ad hoc customer requests and ongoing, structured analysis
  • Synthesizing and interpreting data and drawing clear conclusions
  • Producing charts, tables, presentations, white papers, infographics, and blog posts
  • Supporting customers directly by phone, email, and in person

Key Requirements & Desired Skills

The ideal candidate will possess:

  • A bachelor’s degree
  • 2+ years of increasing responsibility in an analytics-intensive market research, consulting, retail, manufacturing, or similar role
  • Strong attention to detail and analytical capabilities as well as interpersonal skills
  • Exceptional technical mastery of Excel and PowerPoint
  • Experience with eCommerce a strong plus
  • Knowledge of other European languages would also be useful: French, German, Spanish

How to Apply 

The Analyst role is based in Maidenhead, Berkshire. 

Qualified candidates should submit a cover letter and resume to Andrew.pearl@profitero.com.

Analyst, Strategy & Insights

Analyst, Strategy & Insights 

Job Description Overview

The Analyst, Strategy & Insights will play a critical role in the analysis, interpretation, and presentation of insight derived from data generated by Profitero’s software. 

Reporting to the SVP, Strategy & Insight, the Insights Analyst will be instrumental in directly supporting Profitero customers’ success by producing tailored, actionable insight. Additionally, the Analyst will produce analysis and insight for the distribution in Profitero white papers, blog posts, infographics, and presentations. 

Responsibilities:

  • Liasing with technical teams to assure data accuracy and quality 
  • Querying data to support ad hoc customer requests and ongoing, structured analysis
  • Synthesizing and interpreting data and drawing clear conclusions
  • Producing charts, tables, presentations, white papers, infographics, and blog posts
  • Supporting customers directly by phone, email, and in person

Key Requirements & Desired Skills

The ideal candidate will posses:

  • A bachelor’s degree
  • 2+ years of increasing responsibility in an analytics-intensive market research, consulting, retail, manufacturing, or similar role
  • Exceptional technical mastery of Excel and PowerPoint
  • Experience with ecommerce a strong plus

How to Apply

The Insights Analyst role is based in Boston, MA. 

Qualified candidates should submit a cover letter and resume to keith@profitero.com.

Regional Sales Manager – Major US City

Regional Sales Manager – Major US City

Location – Based in Any Major US City 

Preferably Chicago, Boston, San Diego, or New York/NJ Area

Job Description Overview

Reporting to the VP of North America Sales, the Regional Sales Manager will be part of a dynamic team that is selling the world’s premier eCommerce solution for monitoring what shoppers are viewing and buying online. Profitero actively tracks more than 450 million products across 5,000 retailer websites daily. We provide product manufacturers insights on how their products are positioned online, and recommendations in which areas to improve, leading to increased eCommerce sales, the fastest-growing area of retail.

The RSM will sell Profitero’s SaaS-based Digital Shelf and Sales & Share estimation solutions to product manufacturers, specifically fast-moving CPG (consumer packaged goods) organizations. RSMs will be responsible for prospecting, developing, and driving new business sales in their territory and within their assigned named account target base. RSMs will also identify and qualify leads while consistently closing business on a monthly/quarterly basis in order to meet or exceed their annual sales quota. This role can be based in any major city, but does require up to 40% travel (typically 2-3 trips per month for 2-3-day duration each).

Ideal candidates will have the ability to consult with customers, identify requirements/uncover needs, and perform product demonstrations in easily understood terms while developing relationships with eCommerce decision makers and other influencers within each assigned target account.

Responsibilities

Responsibilities include but are not limited to:

  • Development of territory/target account sales strategy
  • Achieve annual assigned sales target
  • Management of the sales cycle from lead generation through close, including occasional post-close service
  • Intensive business development, which will include targeted outreach via phone and e-mail
  • Must have clear understanding of consultative sales process
  • Delivery of sales orders through skilled lead identification/qualification and pipeline management
  • Ability to confidently demonstrate the products and its value
  • Keep in touch and build relationships with key contacts at target accounts
  • Accurate and consistent logging of sales activity
  • Provide prospects with formal proposals
  • Build a pipeline of 3-4x of annual sales goal
  • Work with Profitero partners to help develop pipeline and close business

Experience

  • A minimum of 6 years of sales experience selling a technology or SaaS-based solution
  • 2+ years of experience either working at a CPG company in a sales/eCommerce capacity and/or
  • 2+ years of experience selling an eCommerce/analytics solution to CPG companies
  • A proven track record of:
    • Consistent quota attainment or overachievement
    • Track record selling to CPG companies
    • Experience closing larger deals, six-figure deals
  • Excellent presentation and demonstration skills with a high degree of confidence
  • Self-starter and highly motivated; ability to quickly “think on your feet”
  • BA/BS

Salary

Highly competitive base plus very lucrative commission plan, including health, dental, 401k, etc.

Base salary will depend upon experience level.

How to Apply

To apply, please contact raj@profitero.com

Human Resources Manager – Boston, MA

Human Resources Manager

Position based in Boston Office

Description

This position will lead the Human Resources activities for Profitero’s offices globally (Boston, San Diego, Dublin, and the UK). As the HR Manager, you will report directly to the President & COO, with a dotted line to the CFO. This is an exciting time to join a fast-growing tech company in an eCommerce space that is exploding, giving you the opportunity to build the HR function from the ground up. We are looking for a highly organized, motivated, productive self-starter HR Manager who is looking to make an impact, with 5+ years’ experience.

Responsibilities

  • Develop the HR strategy ensuring it fully aligns with the overall business strategy for Profitero.
  • Help to define a vision, values, and culture that drives innovation, growth, and employee engagement.
  • Partner with leadership to foster employee performance, employee relations, training, development, and succession planning process.
  • Partner with leaders to acquire, develop, engage, and retain talent.
  • Cross functional collaboration with the finance department.
  • Lead large scale change by partnering and collaborating with leaders across locations as needed.
  • Manage new hire orientation and onboarding process.
  • Provide HR policy guidance and interpretation.
  • Administration of employee policies, employee-compensation programs, benefits, managing incentive pay and salary oversight.
  • Identify and implement Talent Acquisition and HR system that will allow the company to scale.

Experience

  • 5+ years’ relevant HR experience
  • 5+ years’ experience supporting a global and/or Tech Company
  • A Bachelor’s Degree
  • Experience utilizing HR systems
  • Recruitment experience highly desired
  • Experience within a startup desired
  • Strong written and verbal skills
  • Outstanding organizational skills and ability to multitask to effectively meet the needs of the organization
  • Broad understanding of and appreciation for all human resources components
  • Strong ability to build relationships with leadership teams and employees to drive organizational change
  • Must be responsive in managing issues that require timely management/oversight

Ideal Qualifications

  • Passionate and approachable individual, who is excited with the opportunity to develop an HR function from the ground up
  • Strong work ethic and a passion for all things HR-related
  • Approachable, innovative, and solution- oriented individual
  • Subject matter expert on HR trends, policies, and best practices

Compensation

  • A competitive base salary
  • ​Great commission on achieving and exceeding targets
  • Attractive and meaningful equity-based package
  • Last but not least, free lunches!

How to Apply

Qualified candidates should submit a cover letter and resume to jobs@profitero.com