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At Profitero, we’re on a mission. As the leading global provider of eCommerce analytics to some of the world’s largest consumer brands and retailers, we’re passionate about helping businesses drive their eCommerce performance and succeed in the online channel. But it takes more than smarts to do that. It takes the right people. Perhaps you’re one of them.

See if you fit into our ambitious growth plans, and whether you’re one of the world-class candidates who joins our rapidly-expanding team. Please send your resume to jobs@profitero.com if you’re interested in one of our open positions.

Open Positions

Analyst, Strategy & Insight EMEA

Analyst, Strategy & Insight EMEA

Role & Responsibilities

The Analyst, Strategy & Insight EMEA will play a critical role in the analysis, interpretation, and presentation of insight derived from data generated by Profitero’s software. 

Reporting to the Director of Strategy & Insight EMEA, the Insights Analyst will be instrumental in directly supporting Profitero’s European customers’ success by producing tailored, actionable insight. Additionally, the Analyst will produce analysis and insight for distribution in Profitero white papers, blog posts, infographics, and presentations. 

Responsibilities include:

  • Liasing with technical teams to assure data accuracy and quality
  • Querying data to support ad hoc customer requests and ongoing, structured analysis
  • Synthesizing and interpreting data and drawing clear conclusions
  • Producing charts, tables, presentations, white papers, infographics, and blog posts
  • Supporting customers directly by phone, email, and in person

Key Requirements & Desired Skills

The ideal candidate will possess:

  • A bachelor’s degree
  • 2+ years of increasing responsibility in an analytics-intensive market research, consulting, retail, manufacturing, or similar role
  • Strong attention to detail and analytical capabilities as well as interpersonal skills
  • Exceptional technical mastery of Excel and PowerPoint
  • Experience with eCommerce a strong plus
  • Knowledge of other European languages would also be useful: French, German, Spanish

How to Apply 

The Analyst role is based in Maidenhead, Berkshire. 

Qualified candidates should submit a cover letter and resume to Andrew.pearl@profitero.com.

Key Account Manager - US

Key Account Manager

Location – US (Boston, MA)

Job Description Overview

As an ​Account Manager you will be responsible for supporting & developing our growing branded customer base. You will be in charge of a rapidly expanding portfolio of FMCG brands and you will be their main point of contact.
As the face of Profitero with these customers, it will be down to you to build strong relationships with your main contacts and expand our network across the customer​s’ organization​.

The role will involve ensuring renewal via client satisfaction and identifying growth opportunities through understanding your clients’ needs. The role is the pivotal interface between our customers and Profitero internal teams. You will therefore build expertise quickly and establish an internal network that you can call on as and when required.

You will report directly to the VP of Sales US and gain valuable experience in a fast ​paced business environment. This position requires a highly organized, motivated and productive self-starter with at least 2 years’ experience in dedicated account management.

Responsibilities

  • Achieve annual assigned ​renewal & up-sell ​sales target
  • Day to day contact for key Profitero brand accounts supporting broad customer base
  • Ensuring client satisfaction leading to uncontested renewal
  • Developing a high level of expertise of Profitero’s industry, product offerings, competitive landscape, and understanding of associated technologies and how they solve customer’s business issues
  • Building a relationships and networks across a portfolio of customers, upselling new features where appropriate
  • Arranging conference calls, product demos, training and face-to- face meetings to educate our customers on our solution’s benefits/capabilities
  • Ensuring data accuracy in customer accounts
  • Preparing and managing your customer portfolio in SalesForce.com

Experience

  • Preference for a degree in a business/marketing related field and 2 years of relevant account management experience with a proven track record
  • Outstanding organizational skills and ability to multitask to prioritize and manage workflow
  • Strong attention to detail and analytical capabilities coupled with sound interpersonal skills
  • Positive and enthusiastic outlook toward the attainment of sales and marketing goals
  • Goal driven – strong desire to exceed expectations
  • ​Strong spreadsheet skills​

Salary

Competitive base salary
Quarterly Bonus on achieving and exceeding targets
Equity-based package
Last but not least, free lunches!

How to Apply

To apply, please contact raj@profitero.com

Key Account Manager - EMEA

Key Account Manager – EMEA

Position based in UK Office

Description

As Key Account Manager you will be responsible for supporting & developing our growing branded customer base. You will be in charge of a rapidly expanding portfolio of FMCG brands and you will be their main point of contact.

As the face of Profitero with these customers, it will be down to you to build strong relationships with your main contacts and expand our network across the customer organisation. The role will involve ensuring renewal via client satisfaction and identifying growth opportunities through understanding your clients’ needs.

The role is the pivotal interface between our customers and Profitero internal teams. You will therefore build expertise quickly and establish an internal network that you can call on as and when required. You will report directly to the VP of Sales EMEA and gain valuable experience in a fast-paced & fast growth business environment. This position requires a highly organized, motivated and productive self-starter with at least 2 years’ experience in dedicated account management.

Responsibilities

  • Day to day contact for key Profitero brand accounts supporting broad customer base
  • Ensuring client satisfaction leading to uncontested renewal
  • Developing a high level of expertise of Profitero’s industry, product offerings, competitive landscape, and understanding of associated technologies and how they solve customer’s business issues
  • Building a relationships and networks across a portfolio of customers, upselling new features where appropriate
  • Arranging conference calls, product demos, training and face-to- face meetings to educate our customers on our solution’s benefits/capabilities
  • Ensuring data accuracy in customer accounts
  • Preparing and managing your customer portfolio in SalesForce.com

Requirements

  • Preference for a degree in a business/marketing related field and 2 years of relevant account management experience with a proven track record
  • Must demonstrate excellent communication (written and oral) and active listening skills
  • Must speak and write in English fluently
  • Outstanding organizational skills and ability to multitask to prioritize and manage workflow
  • Strong attention to detail and analytical capabilities coupled with sound interpersonal skills
  • Positive and enthusiastic outlook toward the attainment of sales and marketing goals
  • Goal driven – strong desire to exceed expectations

Advantages

  • Previous account management experience in the FMCG and/or tech sector is highly desired
  • Knowledge of other European languages would be useful: German, French, Spanish
  • Experience of working with Salesforce CRM

Compensation

  • Competitive base salary
  • Quarterly Bonus on achieving and exceeding targets
  • Equity-based package
  • Last but not least, free lunches!

How to Apply

To apply, please contact mark@profitero.com

B2B Marketing Writer

B2B Marketing Writer 

Position based in US Office (Boston)

Description

Have you ever wanted to spend 90% of your day writing or researching cool stuff to write about? Profitero is hiring a full time B2B writer to join our marketing team, reporting to the VP of Marketing out of the Boston office. This job is an excellent stepping stone into any area of marketing or any part of the company. Profitero is a fast leading company on the leading-edge of ecommerce analytics. Sky’s the limit for anyone who shows drive, passion and commitment to producing excellent work.

Cool benefits include:

  • Stock Options
  • 100% company paid Medical, Dental and Disability
  • Unlimited Part Time Off
  • Free lunches everyday

 

Responsibilities:

  • Write all forms of content to support the company’s marketing and sales efforts – including sales collateral, web pages, ad and email copy, blog articles, infographics, ebooks, white papers & video scripts
  • Manage Profitero’s blog, working with contributors to edit content for style, impact and consistent voice
  • Collaborate with graphic designers to produce killer-visuals and graphics for all content

 

Qualifications and Experience:

  • Anyone with a Bachelor’s degree who’s been a professional writer can apply – but a degree in journalism is a plus
  • 3-5 years of professional writing experience (such as copywriting, content marketing)
  • Prior experience writing for a technology / software company a plus

 

All applicants will need to submit 5 pieces of work they’re most proud of.

To apply, please contact mike@profitero.com:

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